![]() I enjoyed all the outdoor baths the most. Once inside the women's section, I looked to others and copied their actions (e.g., disrobe, store clothing/phone/purse in locker, put shoe locker key bracelet inside and just keep general locker bracelet on your wrist-I had both bracelets on until I saw others only had one bracelet-sit on stool and wash before entering any baths, splash self with lukewarm water and then cold water at the end before you leave to put on clothes again). Offering more guidance to non-Japanese guests would have made this a 5 star experience. I also saw today, from reviews here, that others received an English brochure-we never got one. Since phones are not allowed inside once folks are naked, I couldn't use Google Translate on any of the signs. I deducted a star as more guidance for non-Japanese speakers would make this an outstanding experience. I ended up following some ladies into the ladies' side while he followed some men. Then the rest of us were left trying to figure out where to go. NOTE: they return the 100 yen when you return the key, which surprised me as the coin just rolls out of the slot!Īfter we put our shoes away, we walked into the main building to "check in." Once the English-speaking woman let us rent towels, she left with my older daughter to take her to the private onsen. But after we checked in, she sent me back to pay for another shoe locker as each "adult" needs their own shoe locker key on an stretchy wrist bracelet. I also managed to put my 10 year old's sandals in the same locker as my shoes while my husband put our 13 year old's shoes with his, thinking we'd just save 100 yen. I thought they would offer slippers but they didn't. No English signage there but we figured out from watching other guests that we had to be barefoot and store shoes there (for 100 yen per locker). This was after we walked in and saw rows of shoe lockers. We don't speak any English but were briefly checked in by an English-speaking woman. My older daughter used the private onsen room for one hour while the 3 of us went to the public baths (my husband was alone on the male side). Not sure what happened as they said they had emailed earlier, but nothing was in my in box or spam filter. Note that I emailed three times before receiving confirmation. ![]() Regular public admission doesn't require reservations. I booked a multiple course lunch and a private onsen room. She found this onsen (which has a great website with photos and lots of English explanations of the protocol), so I made a reservation via email. Since my younger one really wanted to try it, she did a ton of research on-line and searched for onsen within 30 minutes of where we were staying in Tokyo, with outdoor and private onsen, and well-rated. ![]() Yet my older daughter absolutely did not want to be naked in front of strangers. My youngest daughter loves hot baths/hot tubs and thought it would be fun. My family of 4 enjoyed a few hours at this onsen earlier this week. We fully enjoyed it and believe it was worth the value! The customer service was great - Ryo was very responsive via email when I asked questions and asked to reserve specific appointments - I would recommend reaching out maybe 3-4 weeks in advance, as he sometimes may need to confirm scheduling with his staff in order to accommodate people who want different massages at the same time. Marimo provided an excellent lymphatic drainage massage and catered to the right pressure - it was exactly what I needed after a full day of travel from the US to Japan and I truly believe it helped with my circulation in preparation for all of the additional walking necessary in Japan! Please be aware a chiropractic massage is not meant to be relaxing to the point where you fall asleep :) He experienced soreness the day after which is normal given realignment. Ryo shared a few stretches my husband could do on a daily basis to help alleviate the pain. Ryo was super experienced and my husband was glad Ryo helped diagnose why he was experiencing shoulder pain. Booked a 90min chiropractic massage for my husband and a lymphatic drainage massage for myself for 28,000 yen.
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